1. Introduction

Parksville Wellness Collective (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Information We Collect

2.1 Personal Information

We collect personal information you provide, including:

• Name
• Contact details (address, email, phone number)
• Date of birth
• Health card number
• Medical history and health information
• Appointment and treatment details

2.2 Non-Personal Information

We may also collect non-personal information such as website usage statistics and browser type to improve our services.

3. Purpose of Collecting Information

We collect personal information to:

• Provide health and wellness services
• Manage appointments and client records
• Communicate with clients about services and follow-ups
• Process payments and insurance claims
• Comply with legal and regulatory requirements

4. Consent

By providing your information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw consent at any time by contacting us.

5. Disclosure of Personal Information

We do not disclose personal information without your consent, except in the following cases:

• To healthcare providers involved in your care
• For billing and insurance purposes
• As required by law
• To protect the rights, property, or safety of our clients and staff

6. Security of Personal Information

We implement safeguards to protect your information against unauthorized access, disclosure, or alteration. Only authorized personnel have access to your information.

7. Retention of Personal Information

We retain personal information only as long as necessary to fulfill its purpose or as required by law.

8. Access and Correction

You have the right to access and request correction of your personal information. Contact us if you wish to update or review your records.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Parksville Wellness Collective
Address: [Insert Address]
Phone: [Insert Phone Number]
Email: [Insert Email Address]